Refund- All customer not Completely Satisfied with the Purchase within 30 days from original purchase date may receive a full refund excluding Shipping, and Handling Charges. Customer must return items in new resalable conditions within 30-day period. All customer seeking Refunds must contact Rainbow's Gold within 30 day period from original purchase date seek a return Authorization number, and return the items to Rainbow's Gold. Items must be received within 10-14 days after receiving Return Authorization Number. All products must be returned in similar Conditions to that originally shipped including Manuals, Accessories, and Packaging. Return Charges from customer to Rainbow's Gold will be customer sole Responsibility. All return items must be insured against loss or damage by shipping carriers.
Returns-Non-defective merchandise may be return up to 30 days after the ship date. All Products Found Defective within the initial 30 Days from date of purchase must be returned directly to Rainbow's Gold for Exchange or Refund. Customer must contact Rainbow's Gold within the 30-day Period, and obtain a return authorization prior to shipment of the product. Shipping charges from customer to Rainbow's Gold will be sole Responsibility of the customer. All products must be returned in similar Conditions to that originally shipped including Manuals, Accessories, and Packaging. All Customers must insure returns against Loss, or Damage by the Shipping Carrier. Items must be received within 10-14 days after receiving Return Authorization Number. All returns received will at the option of the customer receive a refund, or a new identical item shipped out.
Warranty- All products are guaranteed against Manufacture Defects for a period of 30 Days from date of initial Purchase. All customer not Satisfied within the 30 Day Period will Have the initial Purchase price refunded Excluding Shipping or Handling Charges. Products, which hold Manufacture Warranty, and are found Defective after the initial 30-day period of Purchase, must be returned directly to the manufacture. Customer returns will be subject to manufacture terms, and Conditions.
Security- Our site is located on Halfprice Hosting server network. All orders form pages for all Rainbow's Gold, are served through a secure https connection using 128-bit SSL encryption. We encrypt credit card information when a shopper enters the credit card number in the web browser, and when it is sent to our server.
Privacy Policy-All Private Customer Information collected on this site is not used or Distributed to any Companies or Subsidiaries other than those owned and or operated by Rainbow's Gold Inc. All information collected on this site such as Customer Name, Address, and Email information will be used solely by Rainbow's Gold in order to Service customer Orders, Inquires, and to offer new products and promotions. Customers that receive unwanted Promotional offers may contact Rainbow's Gold upon receipt to have His/Her Name removed from such Promotional Offers. Rainbow's Gold does not store Personal Credit Card Information, Customer Checking, or Banking Information.
General Information-All tobacco products and smoking accessories are intended for legal sale and use, and purchaser acknowledges same including laws, which prohibit the sale of tobacco products and accessories to minors.
SORRY, NO INTERNATIONAL ORDERS-On pepper spray, mace pepper spray are any kind of an aerosol cans. Also flammable liquid.
All customers-Most check with their local and state laws concerning the use of a stun gun, taser, pepper spray, and mace pepper spray.
E-mail Customer Service: sales@rainbowsgold.com
| Write to: | Rainbow's Gold P.O. Box 6856 Cincinnati, Ohio 45206 |